FAQ
1
Can I get samples from your factory?
Yes, we offer the samples, but the express charge is the customer's responsibility.
2
If products have some quality problems, how do you deal with them?
We take full responsibility for any quality problems with our products.
3
What is the delivery time?
For CIJ printers and Laser Markers, sample production takes approximately 15-30 days, but it depends on the situation.
4
What is the standard of packaging?
We use export standard packaging or special packaging according to the requirements.
5
Do you accept OEM?
Yes. we provide OEM services and can customize products according to the specifications.
6
What kind of certificates do you have?
Our Company is certified with ISO9001, and our products are compliant with CE, FCC, and SGS standards.
7
What types of materials can your CIJ Printers mark?
Our CIJ Printers can mark a wide range of materials including plastic, glass, metal, and more, making them versatile for various industrial applications.
8
What are the power options available for your Laser Markers?
Our CO2 Laser Markers are available in 30W, 50W, and 100W. Fiber Laser Markers come in 20W, 30W, and 50W options, while UV Laser Markers are available in 3W, 5W, and 10W.
9
How do you ensure the quality of your products?
We follow strict quality control procedures and each product undergoes rigorous testing before shipment to ensure it meets our high standards.
10
Can your printers handle different colors of ink?
Yes, our G3P Pigmented Ink CIJ Printer is specifically designed to handle various colored inks, equipped with an automatic mixing tank to prevent ink settling.
11
What industries are your products most suitable for?
Our CIJ Printers and Laser Markers are suitable for a wide range of industries, including packaging, automotive, aerospace, electronics, pharmaceuticals, and more.
12
How do I get technical support for your products?
We provide comprehensive technical support through our customer service team, available via phone, email, and online chat. Additionally, we offer detailed manuals and online resources for troubleshooting and maintenance.
Ready to work with us?
Find us here:
At QBCODE TECHNOLOGY, we are proud to be recognized as a leading manufacturer specializing in the production of cutting-edge CIJ (Continuous Inkjet) printers and laser marking. With a commitment to innovation, quality, and customer satisfaction, we strive to deliver superior printing solutions that meet the diverse needs of our global clientele.
Contact Us
Tel: (+86) 0756-7733649
E-mail: info@qbcode.net
Add:
NO.12, Honghui 5th Road, Shuanglin Area, Liangang Industiral Zone, Hongqi Town, Jinwan District, Zhuhai City, Guangdong Province
